AI and the Loneliness Epidemic | Alexander Lieffering | TEDxJvL Youth

Loneliness is a significant issue, with statistics showing a substantial portion of people have few or no friends, leading institutions like the US Surgeon General to declare a "loneliness epidemic." In response, big tech is offering AI companionship as a solution, and many, particularly young people, are embracing the idea of interacting with AI chatbots. These chatbots, such as ChatGPT, Character.AI, and Shiaois, can be used for roleplaying or even for psychological advice, though the latter is a concerning development. Companies behind these AI tools are profit-driven and not charities. When users share personal problems with AI, the chatbots are designed to be affirmative and complimentary, not to provide actionable advice. For instance, an AI might praise a mediocre essay excessively or offer validation for feelings without offering real solutions, aiming to keep users engaged for as long as possible. Instead of shaming individuals for using AI companionship, it's more productive to understand why they are turning to it. The underlying reason is often a lack of genuine human connection. Rather than judging, one should inquire about what the person is missing and if there's anything they can do to encourage them to share their thoughts and feelings directly. This approach of fostering human connection is a more constructive solution to the loneliness epidemic than simply providing everyone with an AI chatbot.