Commentaires YouTube : Répondre, filtrer et modérer

This video introduces new features designed to give creators more control over their YouTube comment sections. The primary goal is to facilitate interaction with the community and manage comments more effectively. A key update is the introduction of new sorting and filtering options. The default view is now sorted by "Top comments," which highlights posts likely to generate engagement, allowing creators to easily identify conversations to join, such as answering viewer questions. Two other sorting options are available: "Top comments" to see the most popular and engaging posts, and "Newest first" for chronological order. Users can set their preferred sorting and filtering options as the default, and these preferences sync automatically between the desktop and mobile Studio app. On desktop, creators can access these settings via the Community tab in YouTube Studio. The filtering options are extensive, allowing searches by keywords, distinguishing between subscribers and non-subscribers, and even filtering by the commenter's subscriber count. The "Top comments" sort option is available for both video and post comments but cannot be set as the default. To set a default filter on mobile, users navigate to the Community tab in the Studio app, tap "See all" next to comments, choose a sort option, then tap the filter icon. They can select their desired filters and then tap "Set current filters as default view." A "Response status" filter is also available, with options for "With a response," "Without a response," and "New comments on your response," enabling creators to find specific comments more easily. Beyond filtering, creators can directly engage with their audience by responding to comments, which helps build personality and influence. Liking a comment by clicking the heart icon will display the creator's profile picture with a small red heart next to it, and the commenter may receive a notification. Creators can also "pin" a comment to the top of the feed to highlight it, useful for providing extra information, asking questions, or promoting events. For managing inappropriate or hurtful comments, YouTube prioritizes a safer experience. Creators can set default comment upload settings in YouTube Studio. Under Community moderation, they can choose to hold all comments, potentially inappropriate comments, or strictly moderate comments, or even review all comments. These settings can be applied to multiple videos at once. Creators can also create a block list of words and phrases that, if used in a comment, will hold it for review. Comment moderators can be appointed: standard moderators can remove comments or hide users, while "manager" moderators have these abilities plus the power to manage channel settings like blocked words and other moderators. If a comment is inappropriate, creators can delete it and any associated replies. They can also hide a user from their channel, preventing future comments from being published. Alternatively, comments can be reported to YouTube for review, and if they violate community guidelines, they will be removed. If managing comments becomes overwhelming, creators can always suspend or disable them entirely in the default community settings.