This $1.3 Billion Startup Records Employees’ Work To Train AI

Scribe, a San Francisco-based startup founded in 2019, offers a browser extension that records employees' screens to help companies understand and automate repetitive tasks. The AI software generates step-by-step guides with annotated screenshots, useful for training new hires and identifying inefficiencies. Scribe's technology can also train AI agents by showing them how people work, what tools to use, and how to handle tasks. With 80,000 customers, including LinkedIn and T-Mobile, Scribe has identified significant time spent by employees switching between tools or performing manual tasks. The company has experienced rapid growth, reaching $100 million in annualized recurring revenue. Scribe's AI models analyze millions of workflows across thousands of business applications, focusing on measuring work processes rather than individual employee activity. The startup, valued at $1.3 billion, aims to make organizational know-how accessible and improvable through AI.